Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nava-us.com .

By using our Site, you also agree to our Messaging Terms and Messaging Privacy Policy when subscribing to SMS marketing.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information on:

  • The pages or products you view

  • Websites or search terms that referred you to the Site

  • How you interact with the Site

This is called Device Information.

We collect Device Information using:

  • Cookies – small files stored on your device. Learn more at allaboutcookies.org.

  • Log files – track actions, IP address, browser type, referring pages, timestamps.

  • Web beacons, tags, pixels – monitor browsing behavior.

Order Information

When you attempt to make a purchase, we collect:

  • Name

  • Billing & shipping address

  • Payment information (credit card numbers processed securely by our providers)

  • Email address

  • Phone number

Together, “Personal Information” includes Device Information + Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill orders

  • Manage payments, shipping, and confirmations

  • Communicate with you

  • Screen for risk and fraud

  • Provide product updates or marketing based on your preferences

We use Device Information to:

  • Detect potential fraud or security risks

  • Improve our Site’s performance, analytics, and customer experience

  • Measure marketing performance

Sharing Your Personal Information

We share your information with trusted third-party providers, including:

We may also share information to comply with laws, respond to legal requests, or protect our rights.

We do not sell personal information for money, but some sharing for analytics or advertising may be considered a “sale” under California law. You can opt out anytime.

Behavioural Advertising

We use your data to deliver relevant advertisements. Learn more at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out links:

You may also use the Digital Advertising Alliance opt-out:
http://optout.aboutads.info/

Text Marketing & Notifications (SMS)

By subscribing to SMS notifications, you agree to receive recurring automated messages at the number you provide.

  • Consent is not required to purchase.

  • Reply STOP to unsubscribe, HELP for help.

  • Message & data rates may apply.

With your consent, we may send reminders, updates, promotions, or cart notifications. Webhooks may trigger automated messaging.

Do Not Track

We do not change our data collection practices when receiving a Do Not Track (DNT) signal.

Your Rights (GDPR / CCPA / International)

Depending on your region, you may have the right to:

  • Access your personal data

  • Correct or update information

  • Request deletion

  • Opt out of targeted advertising

  • Limit use of sensitive personal information

  • Request data portability

To exercise any rights, contact us at

 support@nava-us.com.
We may request identity verification.

If you are a European resident, note that your data may be transferred outside Europe, including to the U.S. and Canada.

Data Retention

We retain Order Information for our records unless and until you request deletion.

Minors

The Site is not intended for individuals under 18.

Changes

We may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or best practices.

Contact Us

For more information, questions, complaints, or privacy requests:

NAVA-US Privacy Team
Email: support@nava-us.com